Rishthaa Company Pvt Ltd
Rishthaa Company Pvt Ltd

Ice Forming on Your AC

Ice can form when airflow is restricted or when the refrigeration system is not operating correctly. Continuing to run the unit can worsen water leakage and damage.

Rishthaa technician on a ladder servicing a wall-mounted split AC in a shop

A clear first answer

Ice can form when airflow is restricted or when the refrigeration system is not operating correctly. Continuing to run the unit can worsen water leakage and damage.

What this may indicate

  • An operating or airflow issue
  • A filter or coil that needs cleaning
  • A drainage or mechanical fault
  • A condition that needs technician testing

Safe checks you can make

  • Confirm cooling mode and the temperature setting
  • Check that visible airflow paths are clear
  • Check a safely accessible filter as directed by the manufacturer

When to stop using the unit

Switch cooling off and let the ice thaw naturally. Do not chip the ice or open the unit.

What Rishthaa will inspect

  • We inspect filters, coils, fans, airflow, sensors and refrigerant condition after the ice has cleared.

Suitable service

Cleaning or repair is recommended only after the cause is confirmed.

One week service warrantyMalé · Hulhumalé · Villingili

Book an inspection

Choose a suitable date first, then select an available time. Your request goes directly into the Rishthaa service calendar.

Content reviewed: 18 October 2026

Step 1

Tell us what you need

Step 2

Choose an available appointment

Choose a date first, then select an available time. Appointments begin at 8 a.m., 11 a.m., 2 p.m. or 6 p.m. We reserve up to three hours for each visit.

There are no online appointments available in the current booking period. Please contact us and we will help arrange a suitable time.

Step 3

Your contact details

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