Rishthaa Company Pvt Ltd
Rishthaa Company Pvt Ltd

AC Drainage Problems

A blocked drain, poor pipe fall, a damaged hose or a condensate pump fault can stop water leaving the unit safely.

Rishthaa technician working on the front panel of a wall-mounted split AC indoor unit

A clear first answer

A blocked drain, poor pipe fall, a damaged hose or a condensate pump fault can stop water leaving the unit safely.

What this may indicate

  • An operating or airflow issue
  • A filter or coil that needs cleaning
  • A drainage or mechanical fault
  • A condition that needs technician testing

Safe checks you can make

  • Confirm cooling mode and the temperature setting
  • Check that visible airflow paths are clear
  • Check a safely accessible filter as directed by the manufacturer

When to stop using the unit

Do not open the unit. Switch it off if water enters the room or reaches electrical fittings.

What Rishthaa will inspect

  • We inspect flow, blockages, pipe fall, joints, the drain tray and any condensate pump.

Suitable service

Drain clearing or a water leakage repair is selected after inspection.

MVR 300 per unit when a standard leakage repair applies

One week service warrantyMalé · Hulhumalé · Villingili

Book an inspection

Choose a suitable date first, then select an available time. Your request goes directly into the Rishthaa service calendar.

Content reviewed: 18 October 2026

Step 1

Tell us what you need

Step 2

Choose an available appointment

Choose a date first, then select an available time. Appointments begin at 8 a.m., 11 a.m., 2 p.m. or 6 p.m. We reserve up to three hours for each visit.

There are no online appointments available in the current booking period. Please contact us and we will help arrange a suitable time.

Step 3

Your contact details

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